The phone part of your Axon agent

Meet Sophie.
Our receptionist agent.

Sophie is the phone-answering part of your Axon Co back office. Picks up in 2 rings, qualifies the lead, books the job — then hands it straight to the rest of your Axon agent (emails, CRM, quotes, Xero, calendar). One brain, one source of truth.

Hear Sophie now → 07 4514 8086 Book a Sophie demo

2 rings Pickup time

100% Calls answered

24/7 Always-on

The Bigger Picture

Sophie is one feature of the Axon back office.

They answer your phone. We run your business. Sophie books the job on the call — then your Axon agent sends the confirmation email, drafts the quote, puts it in your calendar, and updates your CRM. Nothing falls through the cracks.

See what the full Axon agent does →

What Sophie Does

Answers the phone like a pro.

Trained on your business. Sounds natural. Books real work straight into your calendar — and the rest of your Axon agent takes it from there.

Call answering

Picks up every call within 2 rings. No "leave a message". No voicemail purgatory.

Lead capture

Gets name, phone, address, scope and urgency. Drops it straight into your CRM with a Telegram alert.

Booking jobs & meetings

Checks your live calendar — whether it's a trade callout, clinic appointment, agency discovery call or restaurant booking — books a real time slot, sends a confirmation SMS. Done.

FAQ handling

Pricing ranges, service areas, opening hours, callout fees, licence numbers, treatment options, project lead times — she answers it all in your tone.

After-hours

3am call from a panicked customer? Lunch-break booking from a new client? Weekend enquiry while you're with family? Sophie handles it. You wake up to a booked job.

Integrations

Plugs into HubSpot, Salesforce, monday.com, Pipedrive, Quottr, Google Calendar, Outlook, Xero, ServiceM8, Tradify, Cliniko, OpenDental and more.

How It Sounds

Don't take our word for it.

Pick up your phone. Call her. She'll answer like she's been working for you for 5 years.

Call Sophie now

Real number. Real Sophie. Try and trip her up — she's got the answers.

07 4514 8086

Setup in 1–3 Days

Live before the weekend.

No 3-week onboarding. No "AI implementation specialist" charging $200/hr.

Discovery

30-min call. We capture how you answer the phone, your booking flow, your FAQs, your tone.

Config + Test

We build Sophie to spec, hook her into your CRM and calendar, and run live test calls with you.

Go Live

We port your number (or set up call-forwarding). Sophie picks up the next call. You watch leads land.

Sophie vs The Alternatives

Why not just…?

Option	Setup time	Cost	Catch
Voicemail / answering machine	Free	$0	Misses 80% of leads
Human VA	2–4 weeks	$1,500–$3,000/mo	9–5 only, sick days, holidays
Vapi DIY	1–3 weeks	~$200/mo + your time	You build & maintain the script
Sophie by Axon Co	1–3 days	$297/mo + $750 setup	We build it & maintain it

Sophie Pricing

Add-on to Pro or Enterprise.

Sophie is a voice add-on, not a standalone product — she works hand-in-hand with the Axon Co assistant.

Sophie Pro Add-on

$297/mo

$750 one-off setup

Pairs with Pro ($249/mo) · $546/mo effective

✓ 500 inbound minutes / month included
✓ $0.50/min overage, billed monthly
✓ Lead capture + CRM sync + booking
✓ Standard ElevenLabs voice

Try Sophie now: 07 4514 8086

Sophie Enterprise Add-on

$397/mo

$1,250 one-off setup

Pairs with Enterprise · combined pricing on application

✓ 1,500 inbound minutes / month included
✓ $0.40/min overage, priority routing
✓ Custom voice + multi-line + call recording
✓ Same-day priority support

Try Sophie now: 07 4514 8086

Sophie not available with Starter — call us if you need voice AI on a budget setup.

FAQ

Common questions.

No. Sophie runs on the latest ElevenLabs voice models — natural cadence, breath sounds, real warmth. Most callers don't realise they're talking to AI until you tell them.

If Sophie can't handle a question, she takes a detailed message and pings you on Telegram immediately. You can call the customer back yourself, or we'll add the new question to her training.

Yes. Every call is transcribed and logged. Enterprise tier includes full audio recordings. You see who called, what they wanted, and what Sophie booked — all in one dashboard.

Australian English by default. Sophie can switch to UK, US, NZ, or speak Spanish, Mandarin, French and more — just tell us during discovery.

Yes. Run Sophie on residential calls, a different voice on commercial calls, even custom-clone your own voice (Enterprise tier). Multi-line routing included.

Sophie picks up the second line. You never miss a call again, even when you're on a call. She handles the new caller, books them in, and you find out about it via Telegram.

Yes — calmly. She listens, captures the complaint with full detail, escalates urgent issues to you on Telegram immediately, and books a follow-up call if needed.

Meet Sophie.Our receptionist agent.